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We use bank-grade AES-256 encryption for all data in transit and at rest, HIPAA-compliant infrastructure hosted on SOC 2 certified data centers, and zero-knowledge architecture (we can't access your PHI even if we wanted to). Every access is logged for audit purposes. We provide Business Associate Agreements (BAA) standard with every account.
You do. Always. Synexar is a physician-directed tool. You capture observations, review findings, and approve reports. We provide intelligent assistance to speed up data entry and organization—you maintain complete control of clinical content. All documentation requires your final approval before it's finalized.
No. Synexar is an intelligent workflow assistant, not an autonomous system. Think of it like advanced voice-to-text for medical procedures—you speak, we capture, you review and approve. Medical decisions and final documentation are always yours. We assist, never replace your clinical judgment.
All data is stored in HIPAA-compliant, SOC 2 certified US-based data centers with 99.99% uptime SLA. We offer on-premise deployment options for organizations with strict data residency requirements. Your data is encrypted at rest and in transit, with complete audit trails.
Yes. We provide HIPAA-compliant Business Associate Agreements standard with every enterprise account. Our legal and compliance teams work with your IT and risk management teams to ensure all requirements are met.
For individual physicians: typically 1-2 weeks including training. For hospital systems: 4-8 weeks depending on EMR integration requirements and IT security review processes. We work closely with your IT team throughout the process.
We are HIPAA compliant and currently pursuing SOC 2 Type II certification (expected completion Q3 2025). We conduct regular third-party penetration testing and security audits. Our infrastructure is hosted on SOC 2 certified cloud providers.
We integrate with most major EMR systems via encrypted HL7 and FHIR connections. All integrations include complete audit trails and access controls. Contact us to discuss your specific EMR integration requirements and security protocols.
Yes! We offer free trial periods so you can experience the platform firsthand. We also provide personalized demos tailored to your workflow. During trials, all security and compliance measures are fully active—we never compromise on data protection.
We have comprehensive incident response procedures in place, including immediate notification protocols, forensic investigation capabilities, and breach mitigation strategies. Our zero-knowledge architecture means that even in the unlikely event of unauthorized access, your PHI remains encrypted and unreadable.
Our intelligent transcription achieves 99.5%+ accuracy on medical terminology. However, you always review and approve all documentation before finalization—accuracy is a partnership between our technology and your expertise.
We provide 24/7 technical support, dedicated account management for enterprise customers, regular training sessions, and comprehensive documentation. Security-related inquiries are prioritized and handled by our dedicated security team.